WORK/

Since the early 2000s, I've worked independently with organisations across the UK, Australia, Canada, the US, and Europe. What started as "make me a website" gradually became something more useful: discovery, research, strategy, design, and delivery. As founding designer at Leadership Hub, I helped build a platform for IHG that won awards from CIPD, ASTD, and Training Magazine. Today, with AI-assisted development tools in the stack, I can take a product from user interview to live deployment.

Clients

Sectors include media, publishing, ecommerce, healthcare, HR technology, leadership development, and franchising. From two-person startups to global enterprises.

IHG Hotels and Resorts logo for Brom Design consulting client work
Vancouver Island Health logo for Brom Design consulting client work
Leadership Hub logo for Brom Design consulting client work
Business Franchise Australia and New Zealand logo for Brom Design consulting client work
Thomas International logo for Brom Design consulting client work
Carnilove logo for Brom Design consulting client work
VAFO Digital logo for Brom Design consulting client work

"He is a rare combination of intuitive, creative and powerfully customer-driven, and highly skilled technically. It's unusual to find someone who can bridge the gap with the end customer and hold their perspective throughout. One FTSE 50 client said to me: 'How do you produce platforms that users just swoon over?' I replied: 'We have a Brom.'"

Portrait of Philip Dourado, writer, leadership consultant and business book author

Philip Dourado Writer, Leadership Consultant and Business Book Author

"Brom is the best UX and product designer I've ever worked with. A true craftsman. Everything he creates reflects deep skill, care and attention to detail. He helps teams align quickly, raises the bar, and is brilliant at all the things I'm not."

Portrait of Mike Bailey, founder of Coppice Labs

Mike Bailey Founder, Coppice Labs

"Brom is one of those increasingly rare people with a true handle on user experience. His ability to navigate frequent shifts, stakeholder demands and commercial pressures is second to none. He is often the last to speak in a meeting but what he says is the most impactful."

Portrait of Gareth Jones, CPO, CEO and investor

Gareth Jones CPO / CEO / Investor

"At times Brom has been given very little brief and a short amount of time, and still produces designs that go beyond expectations. He has the customer at the heart of every problem he solves."

Portrait of Hannah Tipping, Product Owner at Domestic and General

Hannah Tipping Product Owner, Domestic & General

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